Summary
Technical delivery leader with 13+ years across regulated, high-availability iGaming/lottery platforms (IGT) and complex transformation programmes (Accenture). Owned end-to-end delivery from backlog to release across multi-team portfolios (EUR 20M+) with 99.9% availability expectations. Strong execution bridge between engineering, QA, operations/SRE, security, and business, combining delivery leadership with hands-on technical literacy (API contracts, OpenAPI/Swagger, Postman, SQL/JSON troubleshooting). Led multi-vendor and multi-market integrations, release readiness, incident/problem governance, and continuous improvement through post-mortems and operational discipline. Remote-first operator with clear written communication and decision-driven stakeholder reporting.
Experience
- Owned delivery execution and governance across transformation initiatives (EUR 5M+) with architecture/security constraints; drove scope clarity, dependency tracking, and release readiness to keep delivery predictable.
- Translated business priorities into executable backlogs and milestone plans; facilitated decision forums to resolve trade-offs (time/scope/risk) and unblock teams.
- Established operating cadence for risk/issue visibility, stakeholder communication, and release planning; reported progress in outcome terms (what shipped, what's next, what's blocked, decisions required).
- Improved delivery efficiency by ~30% through tighter release planning, dependency management, and clearer stakeholder protocols.
- Accountable for end-to-end delivery across a multichannel iGaming/lottery platform portfolio (EUR 20M+ / year) with strict operational expectations and 99.9% availability.
- Ran delivery across parallel streams: roadmap execution, dependency management, release/change governance, and escalation paths to protect timelines and production stability.
- Led cross-functional teams (up to 22 squads/streams across engineering, QA, operations, and vendors); enforced delivery discipline via release readiness gates, acceptance criteria, and structured cutover planning.
- Owned RAID governance and executive stakeholder reporting: converted risk into actions (owners, dates, residual risk) and ensured decisions were documented and enforced.
- Reduced execution friction by standardizing documentation and delivery workflows, improving operational consistency and accelerating onboarding/knowledge transfer.
- Led third-party and multi-market integrations for high-concurrency distributed platforms; converted requirements into deployment-ready integration plans, acceptance criteria, and cutover/runbook steps.
- Ran technical onboarding workshops with clients/partners; aligned stakeholders on integration scope, data flows, responsibilities, and rollout approach.
- Hands-on in production issue resolution using SQL + JSON payload analysis; validated API behaviour via OpenAPI/Swagger and Postman to accelerate triage and reduce time-to-recovery.
- Standardized monitoring/QA practices and reliability routines, improving reliability by ~40% and reducing production incidents by ~35%.
- Built and maintained components of mission-critical transactional platforms; contributed to design, production support, and operational stability in high-availability environments.
- Partnered with delivery/ops teams on incident fixes and release support, developing practical understanding of production constraints and release quality.
Education
University of Greenwich, London, UK
Distinction (equiv. 110/110 cum laude)
Focus: Distributed Systems, Cloud Computing, Complexity Management.
